Delivery information

Delivery times

We aim to process orders within 4 working days of them being placed however please allow up to 10 days for your order to arrive, especially in busy periods such as near Christmas. 

Thank you for your continued support. 

Christmas Last Order Dates

Please note that the last dates to place orders for delivery to each region prior to Christmas are:

UK - Place order by 12th December

Worldwide - Place order by 5th December

EU - We do not currently deliver to this region

**Please note - Any orders placed after 18th December will not be fulfilled until after 2nd January.**



The Museum of London will send the goods ordered to the delivery address as  supplied.

Delivery will be made by Royal Mail Standard service in the UK(untracked), and via reciprocal services for all other destinations. 

Shipping costs for each destination are as follows: 


£4 postage on all orders under £30
FREE postage on all orders £30 and over

EU Countries *Deliveries currently suspended*  

Despatch of orders to EU countries has been suspended until further notice. We hope to be able to reinstate this service in future.

Rest of the World 

£35 postage on all orders 

International orders will be sent via the Royal Mail International Tracked service.  

Please note that if you are ordering goods for delivery overseas the recipient will be liable for any additional import duties or taxes which are due to be paid upon receipt. 

Click and Collect 

The Museum of London shop at the London Wall site is now permanently closed therefore the Click & Collect service is no longer be available. 

We are currently unable to facilitate a collection from the shop at the Museum of London Docklands.


For any other questions please email

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