Delivery information
Delivery times
We aim to process orders within 4 working days of them being placed however please allow up to 14 days for your order to arrive, especially in busy periods such as near Christmas.
Thank you for your continued support.
Postage
The Museum of London will send the goods ordered to the delivery address as supplied.
Delivery will be made by Royal Mail Standard service in the UK(untracked), and via reciprocal services for all other destinations.
Shipping costs for each destination are as follows:
UK
£4 postage on all orders under £30
FREE postage on all orders £30 and over
EU Countries *Deliveries currently suspended*
Despatch of orders to EU countries has been suspended until further notice. We hope to be able to reinstate this service in future.
Rest of the World
£35 postage on all orders
International orders will be sent via the Royal Mail International Tracked service.
Please note that if you are ordering goods for delivery overseas the recipient will be liable for any additional import duties or taxes which are due to be paid upon receipt.
Click and Collect
The Museum of London shop at the London Wall site is now permanently closed therefore the Click & Collect service is no longer be available.
We are currently unable to facilitate a collection from the shop at the Museum of London Docklands.